Frequently Asked Questions
Everything you need to know about shopping with Zinko
What payment methods do you accept?
We accept a variety of payment options including major credit cards (Visa, Mastercard), Mada, and Apple Pay for a secure and seamless checkout experience.
How long does shipping take?
Delivery times vary by location. Generally, orders are processed within 24 hours and delivered within 3-5 business days across the region.
What is your return policy for home products?
We offer a 7-day return policy for unused items in their original packaging. Please note that certain custom-made or assembled furniture may be subject to specific conditions.
Do you offer a warranty on electrical fixtures?
Yes, all our electrical and lighting products come with a standard manufacturer warranty to ensure quality and peace of mind for your home.
Can I track my order after purchase?
Absolutely. Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment's progress in real-time.
Do you provide installation services?
Currently, we focus on the retail and delivery of high-quality home goods. Professional installation services may be available through our verified third-party partners in select cities.